About Us
Welcome to Three Lil Bears!
Our Values:
At Three lil Bears, we are committed to providing the highest quality silicon tableware and essentials for your home and family. We believe in the importance of creating a safe and enjoyable mealtime experience for all, and strive to make our products both practical and fun for the whole family to use.
Our values drive everything we do, and we take pride in the following:
- Using only 100% food-grade silicone in the production of our products, ensuring that they are non-toxic, BPA-free, and durable.
- Designing our products with both form and function in mind, ensuring that they are easy for little hands to hold and use, and easy to clean and store.
- Being a family-owned and operated business that is dedicated to customer satisfaction and providing a personal touch to each and every transaction.
- Giving back to our community by supporting various charitable organizations and causes.
We hope that our products bring joy and ease to your mealtime routine, and we thank you for choosing.
FAQ
General Queries
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 2 day production time for your order to ship out, average shipping times are 15-17 days.
Tracking numbers will be updated after your order has been SHIPPED. If you don't have a tracking number after 2 business days, please email us atyannick@valoommedia.com.
I have a question that wasn't answered, can you please help?
Please send us an email to yannick@valoommedia.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, if you wish to get a prompt response, please attach your order number and address the problem clearly, thanks.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at yannick@valoommedia.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 14 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product, we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no problem! You must cancel your order before it ships.